Help & FAQ Section

Can I create backups of my website(s)?

Yes, the system automatically makes one backup every day and stores if for one week. You can access these backup files in the web hosting control panel, follow the steps below:

  1. Log in to your Octopoly account.
  2. Go to PRODUCTS > WEB HOSTING.
  3. Hover over the domain name and click on VIEW.
  4. Click on MANAGE.
  5. Go to Configurations and click on WEBSITE BACKUPS.
  6. You can download a live backup by clicking on CREATE A WEB SITE BACKUP FOR DOWNLOAD. The creation of the backup will take about 15 minutes.
  7. You can download the finished backup file under BACKUP READY. We recommend storing one backup locally on your computer.

In case you accidentally break your website, you can use the RESTORE TO SNAPSHOT feature to restore your website to a former, functioning version.