How can I request a refund of my credits?
In order to ask for a refund of your remaining credits with Octopoly, follow the procedure below:
- Login to your account and click on MY ACCOUNT.
- In the menu select BILLING > REFUNDS.
- Click on REQUEST A REFUND.
- Select the Request type and click SELECT REFUND METHOD.
- Enter the amount you wanted refunded and click CONFIRM REFUND REQUEST.
Your refund request has been received and will be processed by our accounting team.