Help & FAQ Section

How can I transfer my domain to another Octopoly customer?

Internal transfers between two Octopoly customers are very fast and simple. The two involved customers have to follow the steps below:

Transfer-out customer (Losing customer)

  • Single domain:
    1. Log into your Octopoly account and go to DOMAIN NAMES > ACTIVE.
    2. Hover over the domain and click on MANAGE.
    3. In the Transfer section on the right side, click on INTERNAL TRANSFER.
    4. Enter the login name or account number of the new Octopoly account and click INITIATE TRANSFER.
    5. CONFIRM the transfer.
  • Multiple domains:
    1. In your Octopoly account go to DOMAIN NAMES > ACTIVE.
    2. Hover over the domain and click on MANAGE.
    3. Select the domain names that you want transfer internally.
    4. Click on SELECT ACTION in the panel below and select option INTERNAL TRANSFER.
    5. Under 2 Scope, choose SELECTED DOMAINS.
    6. Choose the range under SELECT RANGE.
    7. Continue by clicking on START.
    8. Enter the login name or account number of the new Octopoly account and click INITIATE TRANSFER.
    9. CONFIRM the transfer.

    Transfer-in customer (Gaining customer)

    1. Log into your Octopoly account and go to DOMAIN NAMES > TRANSFER.
    2. Check Internal transfer and select All or Incoming.
    3. Hover over the incoming transfer domain(s) and click on ACCEPT.
    4. The domain name will be in the new account within few minutes.