This service is designed for customers who have a portfolio of domain names for their business or company and don´t have the experience or the time to manage their domains themselves. The portfolio management service allows you to outsource the complete management of your domains to us.
We will manage your domain portfolio and realise all domain related tasks for you, from registering new domain names, including updating existing ones to deleting domain names when they are no longer needed. You simply let us know by email or phone and we’ll take care of it. We’ll let you know if changes have to be made that require your assistance.
Using our portfolio mangement service, gives you access to our VIP Support. Our standard support is fast and reliable, we answer all support requests in a timely fashion during our office hours. The VIP support is for our customers who need immediate help at all times including extended support hours.
VIP support also covers the weekend. VIP support users get an emergency phone number and a dedicated email address, answered by our dedicated VIP support staff. This reduces the waiting time to a minimum and can be essential for customers who need an additional safeguard. For example, if you plan to make major changes to your website or launch a new marketing campaign, and expect an increase in traffic.